FAQ

Frequently asked questions.

Clear answers about QR, NFC*, collecting reviews, changing redirects and analysing customer feedback.

*NFC (Near Field Communication) is a contactless technology. When an unlocked NFC-enabled phone is brought close to a Linqowo product, the device detects the stored link and lets the user open it. No additional app or QR scan is required.

Does the customer need to install an app?+

No. The customer uses NFC* or the phone camera to scan the QR code.

Does NFC* work on every phone?+

NFC* works on most modern phones, and the QR code is always available as an alternative.

What if NFC* does not work?+

The customer scans the QR code and reaches the same destination.

Can I change where the QR code or NFC* leads later?+

Yes. Linqowo products use dynamic redirects, so we can change the destination without reprinting the QR code or replacing the product.

Can the product link to Instagram or a form?+

Yes. It can link to Instagram, a form, a menu, a website or any other URL.

Can you create a custom design?+

Yes. The design can be adapted to your brand identity and where the product will be used.

Do I need to share my Google password?+

No. Linqowo never asks for your Google account password. The access required for review analysis is limited and can be revoked.

What is Linqowo Intelligence?+

Linqowo Intelligence analyses customer reviews and prepares regular reports covering key strengths, recurring problems, trends and recommended actions.

Can I use Linqowo across several locations?+

Yes. With Business / Multi-location, we can agree on the number of products, redirects, level of support and optional separate reports for each location.